Kenwood hand held blender8/7/2023 ![]() Should you receive your item/s in a damaged condition, please notify us within 7 days. Please note that no refund is available if the item was received as a gift. Once we’ve received your returned item, you’ll have the choice of: You can also email us here for immediate assistance. Please click here to send us a contact form with your request, or give us a call on 010 597 3664. We’ll be happy to arrange a collection and replacement delivery for you on your behalf at the quoted courier fee. Please see below for information how to package the return and how we process your refund. We want you to be happy with your purchase, and so you may return most of our products in their new, unopened condition within 14 days of delivery for a full refund. Simply changed your mind about your purchase? Receiving a full refund via your original payment method.Receiving a voucher for the purchase price of the product.Receiving the correct product (Obviously at no delivery or other extra charges).However, should we unintentionally deliver the wrong one, or if the product you receive does not match the image or description on our website, please notify us within 7 days, and we’ll collect the item from you at no charge.įollowing which, you’ll have the choice of: We take great care in making sure you receive the correct item. Please see below for further information on how to return an item. At your request, the right goods will be replaced and redelivered to you at no extra cost.įor any further queries please do not hesitate to contact us at or call 0.You may exchange most of our products in their new, unopened condition within 14 days of delivery for a different item, voucher or full refund. that the itemIf upon inspection you find that the item is damaged or is not the item you originally ordered, you can refuse the delivery. Once the delivery note is signed, the receiver accepts the item has been received free from any physical damage. If any packaging is damaged, please do not accept delivery. When the courier company delivers your order the receiver must inspect the delivered item, before opening it. Our sole liability for failing to deliver the products timeously is limited to delivery being affected at a later agreed time at no additional charge.Īrrangements can be made to deliver your goods at a specific date by contacting us at or calling 0.ĭamaged or wrong items at the point of delivery Should nobody still be available we reserve the right to charge an additional delivery fee should it be required under these circumstances. The courier company will attempt to contact you to make new arrangements for redelivery. Should nobody be available at the delivery address specified by you at the time of delivery, the driver will return the products. Any person other than yourself who receives the items at the delivery address is presumed to be authorized to accept delivery on your behalf. On delivery, we will require you or your authorized representative to sign a duplicate copy of the delivery note, to confirm receipt. If you have any questions about purchasing online or require more delivery information, please contact us online at or call us on 0.Īrrange that you or your authorized representative, who is responsible, is available to accept your purchases at the delivery address and that appropriate access will be made available. ![]() MHC World currently offers delivery to any South African residential or business address, excluding PO Boxes.ĭelivery costs are based on the size of the products in your basket and your delivery location and will be applied during the checkout process before you confirm your order.
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